Electronic Diwan & Correspondence
Flexibility controlling Diwan & correspondence forwarding & circulation operations based on your organization structure and needs
Your Solution for Electronic Diwan & Correspondence Transformation
- Linking the outgoing correspondence with the incoming ones using one reference number.
- Flexibility in controlling correspondence forwarding & circulation operations based on the organization structure.
- Flexible privileges and security rights on different levels (on the system, on the correspondence, on its attachments).
- Seamless integration capabilities with our archiving solution.
- Powerful search capabilities that include all parts of the stored correspondence.
- Useful KPIs and statistical reports to support decision-makers.
Forwarding operations is dependent on the org-structure and hierarchy with the ability to display the correspondence flow & status to understand any bottlenecks.
Audit-trails with Improved security & access rights on different levels (system, correspondence, attachments) with the ability to grant sub-access rights when forwarding without the admin.
Ability to create your reply on certain correspondence or creating a new outgoing correspondence directly from the system using MS Word predefined templates.
Ability to define substitute/replacement employee as well as delegations.
Flexibility to forward the correspondence to different org-units on the (higher-org structure units) or (sub-org structure units) or even between the manager and secretary, each with different task.
Ability to attachment batches containing different file formats (Images of all types, PDF & MS Office, Audio & Video … etc.) with the ability to display these files from in the same system viewer.
Powerful search engine that searches within the correspondence & its attachments based on its index fields or internal text or its attributes.
Powerful & useful performance KPIs and statistical reports on different levels (directorates, departments, sections or users) to support decision-makers.
Support for system notifications using sound alerts on the UI, emails notifications or even SMS notifications.